Your first batch of cold brews will be delivered to you on the date and time-slot that you have selected during checkout. The delivery schedule (day of the week and time window) of subsequent subscription orders will follow your original or most updated preference with us. Should you like to make adjustments to your delivery preferences, please feel free to reach out to us on our website's live chat and we'll be most delighted to assist you.

Yes, most certainly! You can request for a change in the delivery day and time slot by sending an email to our Customer Support Team at info@bootstrapbeverages.com or by reaching out to us on our live chat at the bottom right corner of the page. We're also working on a feature which will allow you to select the delivery date on your own, which will be launched in a few months!

We really hate saying goodbye, but if you do need to cancel your subscription. you can do so under <Manage Subscriptions> after logging into your account.

The Billing Date refers to the date where your order will be processed and charged to your card. This typically takes place on the Sunday afternoon preceding the week that your cold brews will be delivered. If you need to change your delivery date and time or update your delivery preferences, please reach out to us on our live chat and we will be happy to assist you.

After your first shipment, billing takes place on a Sunday afternoon preceding the week that your cold brews will be delivered. For example, if you are to receive your cold brews on a Tuesday, your order will be processed and a charge initiated to your card automatically on Sunday afternoon.

YES YOU CAN! You may swap your preferred cold brew selection at any time in between shipments. Simply login to your account and select <Manage Subscription>. In the subscriptions menu, you will see an option to "Swap Product" where you'll be able to swap your flavour.

Our subscription customers are also given the exclusive feature to mix-and-match their 6/12/24 packs. If you would like to customize your packs, simply reach out to us via our website's live chat and our team members will be glad to assist you. We're also working on a feature which will allow you to mix-and-match your own flavours via the portal in a few months time!

You can pause, skip or reschedule your subscription at any time by logging into your account here. From there, simply click on <Manage Subscriptions> under your name and you would be able to manage your subscription there. If you face any difficulties, feel free to reach out to us via our website's live chat.

YES, you most certainly can! Simply hand them back to our delivery driver the next time you receive your fresh set of brews from us!